Support

From setup to troubleshooting. If something is still wrong, email us. The app interface is in Korean; Korean labels are quoted.

First setup

  1. Sign in to iCloud with the same Apple ID on every device you want to use.
  2. Install and open Clipwave on your iPhone/iPad and Mac.
  3. Follow the three steps: iCloud check → device name → "허용하고 등록하기" (Allow and register).
  4. The Mac app lives in the menu bar, not the Dock. Click the laptop-and-iPhone icon to open the history.

Double-tap to send (iPhone)

  1. Shortcuts › + › Add Action: "Get Clipboard".
  2. Add "Clipwave로 보내기" (Send with Clipwave) and connect Clipboard to its Text field. Save it as, for example, "Send to Mac".
  3. Settings › Accessibility › Touch › Back Tap › Double Tap: choose that shortcut.

Triple-tap to receive (iPhone)

  1. In Shortcuts, chain "다른 기기에서 복사한 최신 항목 가져오기" (Get latest item from other devices) → "Copy to Clipboard" and save it.
  2. Back Tap › Triple Tap: choose that shortcut. Text copied on your Mac is then ready to paste. Images arrive when you open the app.

Allow paste

Settings › Clipwave › Paste from Other Apps › Allow, so iOS stops asking every time you open the app.

FAQ

Items don't reach my other device.

Check that every device is signed in to iCloud with the same Apple ID. iPhone and iPad exchange items when you open the app (iOS does not allow reading the clipboard in the background). On Mac the menu bar app must be running. A slow network can add a few seconds.

I can't see the icon in the Mac menu bar.

With many menu bar items, the icon can hide behind the notch. Quit another menu bar app, or hold ⌘ and drag icons to reorder. Turn on "로그인 시 실행" (Launch at login) in the menu to start Clipwave automatically.

An image isn't sent.

Images can be up to 10 MB each. Larger images are not sent and the app shows a message.

I copied a password and it isn't on my other device.

That is intended. Copies marked as concealed, for example by password managers, are never sent.

How long is history kept, and how do I delete it?

Up to 500 items for up to 30 days, then items are deleted automatically. On iPhone swipe an item to delete it, or use "전체 삭제…" (Delete all) in the menu. Deleting on one device deletes everywhere and cannot be undone.

I see a message that iCloud storage is full.

Clipwave uses your iCloud storage. Delete some history or upgrade your iCloud storage.

What happens to my data if I delete the app?

Use "전체 삭제" (Delete all) in the app first to remove items from iCloud, then delete the app. You can also remove remaining data in Settings › your name › iCloud › Manage Storage.

Contact

khan@nextgenai.kr

Include your device model, OS version and what happened. We reply within three business days.